Redwall Abbey

Forum News, Feedback, and Information => Suggestions and Concerns => Topic started by: The Ghost Of October Ale on August 02, 2023, 04:57:53 AM

Title: How do I access my old account?
Post by: The Ghost Of October Ale on August 02, 2023, 04:57:53 AM
I can't remember my password for my original account and every time I click on the "forgot password" button, it says an email will be sent to my email address so that I can reset my password but no email ever shows up in inbox or spam. I have tried many times.

Is there any way a moderator on here can help me access my original account on here? It's important to me to use my original account.

Thank you!
Title: Re: How do I access my old account?
Post by: Verdauga on August 05, 2023, 06:27:17 AM
We can reach out to an administrator who can help further. What is the name of your old account?

And yes, email is currently broken on the forum server.
Title: Re: How do I access my old account?
Post by: The Ghost Of October Ale on August 06, 2023, 04:59:21 AM
Quote from: Verdauga on August 05, 2023, 06:27:17 AMWe can reach out to an administrator who can help further. What is the name of your old account?

And yes, email is currently broken on the forum server.
Thank you so much! My old account is October Ale
Title: Re: How do I access my old account?
Post by: Verdauga on August 08, 2023, 04:38:21 PM
The admin has been contacted, so we should be able to get it resolved soon.
Title: Re: How do I access my old account?
Post by: The Ghost Of October Ale on August 08, 2023, 05:01:09 PM
Quote from: Verdauga on August 08, 2023, 04:38:21 PMThe admin has been contacted, so we should be able to get it resolved soon.

Thank you so much for your help!