Lock this topic! (By New Year's Day!)

[Chipster of Noonvale]

The Honeycomb is offline right now and it's very annoying.

Apparently it's a server issue...again.  I hope it will be back online today without any lost data.

[Cornflower MM]

I hope so too! It's strange. . . . .

[Chipster of Noonvale]

2:12pm update - The hardware has been replaced. We're working to bring the machine back online and should have a further update soon.

[The Skarzs]

Red meet yellow will kill a fellow, red meet black is a friend to Jack

Who wants a coral snake?

Meeeeee.

[Cornflower MM]

2:12pm update - The hardware has been replaced. We're working to bring the machine back online and should have a further update soon.

YAY

[Chipster of Noonvale]

3:53pm update - We're still restoring software at this time. We're working as fast as possible to restore access to your communities.

[Lady Ashenwyte]

3:53pm update - We're still restoring software at this time. We're working as fast as possible to restore access to your communities.

IT IS TIME

[Cornflower MM]

3:53pm update - We're still restoring software at this time. We're working as fast as possible to restore access to your communities.

Whoop whoop!

[Chipster of Noonvale]

But the latest news aren't that good

We are continuing our work to restore access to the communities affected by yesterday's outage. The outage itself was caused by an abrupt hardware failure which led to a corrupted database. The defective hardware has been replaced and we're working to fix the database.

We maintain multiple layers of backup systems in the event of issues like this. However in this case, our primary backup, which would have allowed us to restore access much more quickly, was also unusable.

As a result we've had to move to our secondary backup systems. While these are complete backups and will restore all data, they take much longer to bring back online.

We currently have 2 steps remaining in the restoration process. Based on performance in the second to last step we expect that step to finish this afternoon. Once that is done and the final step begins we'll be able to provide a clearer estimate for full access to be restored.

We understand that this is a difficult experience for your communities and we're doing everything we can to restore them as quickly as possible. Thank you again for your patience.

We will continue to give you updates as we receive them, but I would strongly advise planning on the downtime to last through today. While we certainly hope to have the matter resolved sooner, that is unlikely to happen.

[The Skarzs]

Blarg.

[Amarith Waterspring]

aaaaaaaaaaaaaa

[The Skarzs]

Blarg.

[Amarith Waterspring]

aaaaaaaaaaaaaa

[Cornflower MM]

*Sigh*

Guess I'd better go make an FB post about the outage, then.

[Amarith Waterspring]

..........

aaaaaaaaaaaaaa